Has Covid Thrust Healthcare into a Digital Landscape? The Role of ‘myGP’ During the Covid-19 Pandemic

As the COVID-19 pandemic continues to affect our everyday lives, it is important that we stay positive during this time and recognise the bravery and determination our doctors, nurses and other colleagues’ show when putting their own lives at risk for the sake of others. To help those maintain access to healthcare and advice throughout this time, myGP® uses critical technology to allow for this to happen from the comfort of your own home.

As more than 1.6 million citizens place trust in myGP®, lets discuss how this too could simplify your access to the health care service.

Stay Safe with the Symptom Checker

As speculation surrounding the Corona Virus rises and media sources add some rather questionable theories on the matter, myGP assure to provide accurate and knowledgeable information from reliable informants including Public Health England and the NHS. For those that need clarification on the virus, its symptoms, and the spread of it, myGP provide a symptom checker tool you can use.

Are you wanting to keep up to date with case numbers in your local area? Make sure to click the link on the myGP website that takes you through to the Public Health England dashboard and find all the latest data and stats you need.

Keep in Touch with Your Personal GP

With a 1451% increase of online videocalls taking place with GP’s, their services allow people to keep in contact with their GP during self-isolation. As an increasing number of doctors join the myGP service, this has made it easier for medical professionals to review individuals’ request for care, and then decide whether a message or online video consultation would be best. Not only do they aim to get online users in contact with a new practice within just a few days, they give individuals access to their personal medical records, so much so the access and viewing of medical records has increased by 8%.

 

Make use of the Medicine Delivery Service

In March alone, myGP received 315,000 medication orders from their members, accounting for an incredible 47% increase in digital prescriptions over recent months.  Since the majority of these were ‘click and collect’ orders whereby members go and pick up their prescription from a local pharmacy, myGP has been testing a medicine home delivery service to see if it would function as planned.

The idea of the service was to help those that require medical equipment access to this without having to leave their home, to minimise the risk of contracting Covid-19. Results shown that this home delivery service was a success, with a 179% increase in medications being delivered direct to patients’ homes and fulfilling the desired needs of myGP members.

It is important to note that their home delivery service has only positive intentions when it comes to complementing the tremendous work done by high street pharmacists, and the necessity of community pharmacy cannot be stressed enough.

With thanks to the growing popularity of the app, myGP offer additional referral services and mental health support if ever required. To allow access to health care services that exceed the primary care sector (these include GPs and Pharmacy’s), they have partnered with a variety of specialist providers that are available on their app.

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In coherence with the NHS ethos of free at the point of care, myGP take this on board. Therefore, depending on your geographical location and the amount of local NHS funding there is in particular regions, can determine the services you have access to.

 

Keeping A Close Eye on Vulnerable Patients

For those considered to be at an elevated risk of suffering Covid-19, myGP has developed an additional tool to help GP’s monitor selected patients more closely, in order to identify any signs of Covid-19 as quickly as possible. This tool allows for patient information regarding temperature, pulse, oxygen saturation and respiratory rate to be collected, reviewed, and then is streamline filed into their IT systems.

 

Via proactive patient engagement, remote consultation and medicine orders, myGP transaction volumes reached 27 million in March, an extravagant increase up from 12 million transactions in February.

With the aspiration of becoming a home delivery service in the health care industry, myGP can help you stay healthy, stay safe and most importantly, stay at home during these unforeseen times.

 

 

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